Testimonials

Marcelo T.- Real Estate Investor

I have owned property in the Utah market for about the last 7 years. I have worked with several property management companies in my tenure as a real estate investor. The customer’s needs and my needs as the property owner are always fulfilled and superseded. I do not live in Utah, so when I hand over the keys to the property management company, I am putting all my trust that they are going to fulfill their promises that they make to me. There is no hesitation from me to hand my keys over to Keyrenter. I know they are going to take care of the property, and they are going to get me what I want while giving the tenants the respect they need to be happy living in the property.

Maria V.

Partnering with Keyrenter has taken the stress out of renting. Not only are they very good at screening and selecting new tenants, but they field service calls, they do their inspections on a regular basis, they maintain good communication, and they are accountable. Even though I have been managing my properties for about 35 years, the professionals at Keyrenter have still taught me a few new ways to handle sticky situations tenant, landlord issues to avoid complications.

Under the supervision of Greg, my mother in law has seen her aged/tired property rejuvenated with a complete renovation and back on rent within the expected timeframe and budget. We knew from our initial phone conversation with Greg that he is knowledgeable about the property market and offers a truly unique, thoughtful, and good value turnkey (nose to tail, end to end) service. His trustworthy feedback and recommendations on what needed to be done to the property were extremely important and valuable input to use especially since my wife and I live abroad and my mother-in-law is not in the best state of health to manage the property as she once did. We endorse Greg for his professionalism and commitment to serving his customers with diligence and exactitude. ~Arun S.

Greg Collins was extremely responsive and professional during this difficult and uncertain time. I was able to view the property (which was perfect for my needs) and complete the process to rent in just a few days. When I was unexpectedly laid off shortly before the term was to begin, Greg acted with such compassion and professionalism and my hold deposit was refunded promptly so that I could focus on other more urgent life events. ~Nick S.

Greg is a KING -on so many levels, aside from finding us the house of our dreams, he has also had everything fixed when required, popped in to make sure everything was OK when we were away and th, storms hit town. Honest, straight talking, super friendly and genuine. You will not regret it!  ~Martin R.

These are guys a great! Super communicative, pleasant to talk with, and timely with repairs! ~ Anastasia D. 

Greg has managed our property for the last year and we are very pleased with his services. Any questions that I have are always answered quickly and he is always professional in all our contacts. ~Larry G.

About two years ago, I contacted Greg at Keyrenter Property Management East Bay, and asked for assistance in renting the lower part of my home. Greg came out, and clearly demonstrated to me his knowledge and expertise in the rental and property management business. Greg got me a tenant quickly, that was thoroughly screened, had a great credit rating, and a career oriented job. My tenant is nothing short of excellent. I had a few occasions where I needed Greg’s help in getting an appliance replaced. Greg handled the whole process quickly and at the best possible price. In short, having Greg as my property manager has saved me money, and has given me the confidence to leave the management of my property to him, while I enjoy my retirement. If you are looking for a professional property manager, or just someone to get you an excellent tenant, Greg is the guy. Thank you Greg for a job well done 🙂 ~Neil S.

Greg has been managing my apartment in Oakland for just over two years. He has always been happy to answer any questions and make any adjustments I have requested. I selected him mostly because his response time was far better than the other 5 companies I tried to interview. I am happy to say that has remained true until now. His costs are more than fair. Early on I asked about what would happen if it wasn’t working out. He said that he would let me leave easily if I wasn’t completely satisfied, he wasn’t interested in keeping a client that was dissatisfied with his work. Luckily, I am still completely satisfied. He has always been forthright and honest with me, even when I tried to get a higher rent than the market would bear. ~ S. G.

Greg Collins at Key Renter Property Management East Bay provides a full service capability. It is an interesting business because it is so multifaceted. There are so many different areas of expertise that Greg provides. He is backed up by the excellent support of the Key Renter Property Management. The systems support is comprehensive and allows for quick transactions such as payments straight to your bank account. The annual expense report allows for quick input into the income tax forms. Another area is marketing and tenant qualification. Greg accomplishes this, while keeping abreast of all local laws and regulations. Key Renter provides support for lease language and a platform for paying the rent. They provide an insurance policy to guard against the cost of an eviction should one be necessary. Probably, the biggest advantage is the day to day maintenance problems which are handled without bothering the owner. These repairs are handled by a network of pre qualified repair men. Greg manages all these tasks leaving the owner to simply collect the rent. This is also a huge benefit to the renter, as there are no delays for requests made such as clogged drains, etc. Property management is a difficult business which Greg does well. ~Dennis W.

Greg is a genuine person who believes in total transparency. He was extremely helpful when we wanted to switch management companies. He took his time with us so we would thoroughly understand the process. I can’t praise his knowledge and customer service enough. He’s the best. ~Nancy M.

Greg Collins was extremely responsive and professional during this difficult and uncertain time. I was able to view the property (which was perfect for my needs) and complete the process to rent in just a few days. When I was unexpectedly laid off shortly before the term was to begin, Greg acted with such compassion and professionalism and my hold deposit was refunded promptly so that I could focus on other more urgent life events… I fully intend to contact Greg when my situation turns the corner! ~ Meghan F.

Kent Olsen

Keyrenter has always been very helpful and cooperative with us. We had a couple problems when we first moved in, but it was all taken care of. We would recommend Keyrenter to anyone and wouldn’t hesitate doing business with them.